
Understanding Therapy
Explore common questions and answers about therapy sessions to enhance your mental wellness journey.
Frequently asked questions
How do online therapy sessions work?
Sessions are scheduled at a specific time through the booking page on our website and conducted via a secure video/audio platform.
What is the price?
$170CAN for individual psychotherapy sessions
$170CAN for individual hypnotherapy sessions
$200CAN for couples psychotherapy sessions
Do you accept insurance for online therapy?
Yes, we will send you a receipt that can be submitted to your insurance company.
Can I do online therapy from anywhere?
Generally, yes, as long as you are physically in Canada (excluding Quebec), have a stable/secure internet connection, and are in a private space.
What if the virtual session has a bad Wi-Fi connection?
We will call you over the phone to continue the session if the internet connection is unstable.
What if I am in crisis?
Online therapy is not a substitute for emergency services. If you are in crisis, please contact your local crisis line or emergency services immediately.
What services don't you provide?
Multi Therapy can only provide online psychotherapy within its scope of competency. Here is a list of symptoms we cannot treat currently: Acute psychosis, suicidal thoughts with plan, active substance abuse requiring detoxification, complex trauma involving dissociative identity disorder, court-mandated therapy with specific legal requirements, severe eating disorders requiring medical stabilization, severe personality disorders with high levels of self-harm, pediatric cases, forensic psychology assessments, traumatic brain injury with significant cognitive impairment, some forms of obsessive-compulsive disorder, aggressive behavioral challenges, first responder trauma, active mania, acute crisis intervention, severe borderline personality disorder, and clients requiring a higher level of care.

Contact Us
Reach out for guidance on your mental health journey. Multi Therapy proudly serves residents of: Milton, Oakville, Georgetown, Burlington, Mississauga, and beyond. We also welcome clients from across Ontario and some parts of Canada through our secure virtual therapy platform.